Liebigstr.24, 33803 Steinhagen

(+49) 5204 9247755

Mo. – Fr.: 9:00 – 18:00 Uhr

FAQ – Frequently Asked Questions

What does AMAVEN stand for?

AMAVEN stands for Amazon Vendor Service and is the first interactive service on demand platform for Amazon suppliers in Europe. On AMAVEN, Amazon suppliers can quickly, easily and scalably outsource tasks to experts with Amazon experience without losing cost control. After specializing in service on demand at the beginning, we have been offering additional services such as performance-based account management and Amazon A-Z full service & Amazon consulting since the beginning of 2020.

How does AMAVEN work?

Depending on how you work with us, you either use our system via the customer area to outsource work flexibly and transparently, or you have your personal contact for the options of performance-based account management / A-Z full service. Depending on how you work with us, we act proactively or reactively.

Who is AMAVEN's range of services aimed at?

AMAVEN was specially developed for the needs of Amazon vendors. The extension for Amazon Sellers at a later date is not excluded.

How can AMAVEN help me as an Amazon vendor?

AMAVEN has more than 10 years of expertise in the Amazon vendor business. The employees draw on expertise from a long-standing Amazon vendor relationship and several years of Amazon Retail affiliation. Due to this basis, AMAVEN is able to offer standardized service modules which have a direct influence on your success on Amazon. AMAVEN also has a consulting instance that offers individual solutions. AMAVEN is the perfect partner to understand Amazon and use it properly.

How does AMAVEN differ from Amazon agencies?

AMAVEN is similarly positioned when it comes to account management, but our on demand solution sets us apart from the competition. We are not only an Amazon agency, but also an interactive Amazon workload platform, on which orders from Amazon vendors are primarily placed and processed by AMAVEN employees. The AMAVEN system is simple, fast and scalable. Only services rendered are billed and invoiced. In addition, AMAVEN also offers consulting for individual solutions.

How extensive is the AMAVEN range?

On Demand Solution: a) List Products, b) Optimize Products, c) Advertising Management, d) Consulting

Performance based Account Management: Individually adaptable to your needs

A-Z Full Service: We act for you as an Amazon distributor

Will there be more service offers in the future?

We are constantly working on improving AMAVEN. Our challenge here is to highlight the maximum benefit for our customers. At the beginning of 2020 we implemented new service offers.

Does AMAVEN only offer the service for vendors or also for sellers on Amazon?

We currently only offer the service to Amazon vendors. The extension for sellers at a later date is not excluded.

Does AMAVEN also offer the service internationally?

Yes, thanks to our internal structures we are able to offer our service internationally. Only the marketplace in Japan remains a major challenge for us.

Can I speak to someone before I register?

Yes, we look forward to hearing from you in advance. We would be happy to discuss in person how you can profitably use our services.

Which payment methods are there?

We currently only offer the option of paying on account. Further payment options such as credit card, PayPal, and instant transfer are planned.

Didn't find an answer?

Couldn’t you find an answer to your question? Then contact us! We would be happy to inform you about all the possibilities and limits with AMAVEN in a non-binding consultation.

Arrange a free consultation

Contact Us

We are always interested in new projects – regardless of whether they are large or small. Send us an e-mail using the contact form and we will contact you shortly. Alternatively, you can call us Monday through Friday between 9:00 a.m. and 6:00 p.m.

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